DEPOSIT

 A $100 deposit is required to book and hold your appointment. The remainder is due during your scheduled appointment. It is non-refundable. If you are a no show or late to your appointment, we have the right to keep the deposit for the time we have reserved for you. We hope you understand, everyone’s time is valuable. 

LATE POLICY

 Due to scheduling commitments to other clients and our staff’s personal schedules we may need to reschedule any appointment for which you are more than 15 minutes late. We will do our best to accommodate your service however it may not be possible. If your appointment will have to be cancelled, the deposit will not be refunded. 

CANCELLATIONS

Appointments are especially reserved for you. We understand that sometimes schedule adjustments are necessary. We respectfully request at least a 72-hour notice for cancellations and appointment changes. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. In the event that you do not show up for a scheduled appointment or you cancel a same day appointment, any future appointments will require a 50% payment up front. In case you were a no show or cancel the same day again, the 50% payment will not be refunded. 

 As a courtesy to our clients, reminders for your appointment are sent 1-2 business days prior to your appointment date.  If we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fees. We offer this reminder as a courtesy.

REFUND POLICY

NO REFUNDS AVAILABLE, if you choose us as your artist, you must follow the steps to completing the process properly for the best results. Appointments are gone through very thoroughly; time is not rushed, and we follow the client’s feedback during the sample session to make sure this is the best result for you. For this reason, refunds are unavailable.